Imagine
the situation as Henry Ford was planning production of the Model
T : over 5,000 parts; multiple manufacturing vendors; skilled to
semi-skilled production processes; and growing demand.
He
addressed part of the production process by determining an optimal
assembly sequence and moving the vehicle along to workstations which
have the required parts, tools, and trained workers to do the next
step in the process.
Contrast
Ford's approach to the projects today: many parts or inputs; multiple
vendors or suppliers; wide range of skills needed to deliver results
– all still apply; and - a twist that Ford did not have to
consider – multiple collaborating organizations, locations, time
zones, and perhaps languages. The assembly line won't work here. As
technology, communications, software, and economic conditions
changed, managing projects has evolved in complexity and offered
tools.
What
has remained virtually unchanged is the need for rapid updates about
significant elements of the project – about progress on the
schedule, needed or excess resources, identified conflicts or
barriers, and project against budget analysis. The changing reality
is there are less resources available to process this information and
less time available for operations resources to report it.
In
this New
Normal tools are being
developed and refined to respond to the changes: meetings are being
replaced by asynchronous
communications; reports are changing to email, text message
updates and video documentation; needed information is being targeted
only to those who need it or want it instead of blanketing everyone
(did you hear the one about a new president of the board who decreed
all emails will
be sent to all
board members; killed all
communication).
Are
we getting better than Henry Ford?
What
do you see?
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Getting the right message to the right person at the right time is almost never done after you grow beyond three people. I haven't seen anything on how to tag the data for action, context, no value and I don't know what else. Then we would have to figure out the best way to make that data available.
ReplyDeleteDick:
ReplyDeleteThanks for your comment.
Picking up from your point - communication is the source for business success and for its failure in virtually every case.
The right information to the right person at the right time - not a complex concept, but a challenge to deliver.
Changes in technology, telecom, and a growing body of people not bounded by geography, language, and time is the means to best this challenge. The innovators will create a path to it.
Thanks you.