Do you have a program, or some method for your reading?
Why?
Do you have goals for creating value from your reading?
How do you keep score?
A couple of readers were talking last week about about our habit. We’re thinking it’s getting less popular.
The next day I was musing about the similarities of the people in the discussion, and realized:
I’m not just a reader.
Because I’m a reader, I’m a thinker, and because I’m a thinker, I’m a writer. Because I’m a writer, I’m a reader.
And you?
Enjoy a Kepler Moment.
Earth to Southwest (and every other service company): make your surveys
about your service, not just personnel facing customers
-
Here is the survey hook that came in an email after a Southwest flight: And
here is the first question in the survey one gets hooked into taking: I
gave up...
No comments:
Post a Comment