I watched a “professional facilitator” absolutely waste 16 person-hours. The opportunity made me so mad, it took a while to figure out what I think.
Here’s what I think:
Unless you are working by yourself, you need enthusiastic buy-in from your team to get superior performance.
Taking time to get everyone on board is usually well worth the effort, and has often lifted my results beyond anything I understood when we started.
Facilitation is a set of tools and processes, which have little value unless the facilitator has a strong commitment to a result. Someone showing off their process is entertainment.
A facilitator who has a strong commitment to the results is an important part of the team. A facilitator who has an overriding commitment to facilitation is lost.
She who writes the agenda controls the meeting.
What do you think?