A baby girl, just taking her first
steps, fell backwards, hitting her head on the sidewalk.
She looked up at me trying to figure
out what had just happened. I looked back at her and started a big
laugh.
She thought for a few seconds and
started laughing with me. Crisis averted.
Her mother started screaming, swooped
over, picked up the baby, and glared at me. Scared me and the baby,
who started howling, turned red, began choking, hiccuping, all in all
had a very scary experience.
Now I’m not generally in favor of
fall-down-go-boom, but when it happens, we have a choice how we
react.
Technically, the kid was yowling over
being snatched by a hysterical big person. Big people are supposed to
know best.
If my boss is going to lose it, I
should, too. A contact panic, if you will, or at least team loyalty. Possibilities come when you Drop The Other Shoe.
When the going gets tough, are you the
cause of the problem, part of the solution, or a hysterical
distraction?
I haven’t noticed any of those three
roles keep tight situations from occurring, but they have a lot to do
with successful outcomes, building a crew, and having experienced
arms and legs for the next opportunity.
And for all you pre-planners out there,
I haven’t seen that avoidance is a better strategy. The penalties
for avoiding a problem are to some extent debilitating and can be
terminal. Sometimes you just gotta do what you gotta do.
A heroic opportunity is a terrible
thing to waste.
New! Check out Sales Lab Video! Tell us what you like!
Also, don't miss our next show! September
11, 6:30
to 8:30 pm, Drop
The Other Shoe,
the first 300 seconds of The
Next Business Opportunity: Big Data, Cloud, or Social
Media? featuring Chida
Sadayappan. Capital
Technology Management Hub, Tysons Corner, Free.
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