There are three conditions an action has to satisfy to be considered valuable.
- You have to get it right the first time,
- The thing you are working on has to change physically (work added), and
- The customer has to care.
One out of three or two out of three do not qualify as valuable no matter how convincingly you protest.
For Adding Value In Transactions
I remember that value is what costs me nothing, that you can’t get at any price.
Ideas for increasing your value?