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Showing posts with label knowledge. Show all posts
Showing posts with label knowledge. Show all posts

Monday, August 19, 2013

Knowledge Work

The census defines a bunch of us as knowledge workers. What exactly is knowledge work?

Is there a difference between good knowledge work and bad knowledge work?

There better be!

Last week I took the President of a Scientific Society to meet the Executive Director of a Scientific Foundation. We had a President, an Executive Director, an Education Director, two Student Shadows, and a guy doing knowledge work.

A key but under-rated prerequisite of knowledge work is go someplace else and have meetings with new people. Where do you think knowledge comes from?

As 200 people are erroneously credited with saying by the internet, The people who got us in this situation aren’t going to get us out of it!

First thing I noticed was that the two students were wearing big name tags. In solidarity, and because I think nametags improve the quality of meetings, I put mine on.

Later, when I congratulated the students on their tags, everybody else in the room admitted they had been alerted that I like to see nametags. Something to be said for consistency, I guess.

The Executive Director launched a presentation, and the President cut him short with a couple of major ideas for fundraising, better lines of business, and important immediate opportunities, referencing links to the other people at the table’s backgrounds (previously researched from the website).

That led to how the two groups could work together and what other groups they influenced that could join the effort.

Everybody was taking notes in their notebooks, to try to keep the goodness from getting away. I was doing that and also taking notes for this blog. I expect to get new solutions in other people’s meetings.

After an hour, everyone was exhausted, so we watched the slides and videos to rest up, and figure out what other information was needed.

After the video, thank you so much and exeunt.

I was last to leave, developing a whole other assignment in 20 minutes.

Went back to the office and in 23 hours sent a three page digest of what occurred, adding what should have been included, since I knew now what I wisht I’d known then, resulting in a next meeting.

So to review, a knowledge work meeting should be somewhere else, with smart people (Joy’s Law), high energy/short time, and about important work. Preparation is too easy to neglect.

Whoever wants to learn should write the notes, which are to move you forward.

How many of your meetings are that good?

When your meetings miss the mark, is it because nobody took the effort to make them good?

I have nothing against structured meetings, heck I’ve given over a dozen copies of Robert Rules of Order to various secretaries for meetings where I was presiding. (You’d be amazed at what should NOT be in minutes!)

And I have come to a conclusion that a lot of ineffective meetings are because no one has figured out howto make meetings worthwhile.

Perhaps some people need meetings to fill out their day. I’ve seen that. So THEY are having a good meeting.

I’ve seen people who need to attend meetings derail productive meetings so they can get their satisfaction. “Heh heh heh, donut, little girl?”

What if meetings aren’t work? What if meetings are the initiator of work? I’ve written elsewhere, Work is making and keeping promises.

Initiator has to do with work you take on yourself, not what is flung at you by somebody struggling to make a contribooshun without personal effort.

How has database and collaboration technology decreased the value of repeating gatherings of the usual suspects?

Who do you know who hasn’t figured that out? At an attendee cost per hour of how many hundred dollars...fully loaded?

Knowledge work is increasingly important for creating value. Knowledge work is a skill, and like any other skill, can be improved.

How would you improve?

Check out The Lost Blogging Manual – Answers you can use today!

Wednesday, August 14, 2013

Venerable

We were musing about groups that venerate experience and the those that don’t. That moved into wondering why we don’t see more venerated old-timers.

There is a ratio of value between teacher and student, which changes as they mature.

Many of us know a grandmother, who can teach us about the world. That goes on from age three to 50 or more. I had a grandmother who worked hard to find valuable topics for me, and just sparkled when she was able to share something useful she had recently learned.

I didn’t have to say much about it. We both knew she was important.

My grandfather died when I was young. I remember sitting on his porch in the foothills, when he pointed down to the skyline of his town and told me his 50 year role in each of those buildings going up.

Not as any kind of empire builder, but as part of the civic machinery. That gave me a strong opinion that I have a right and a role to be part of improving my world.

Venerable is something more than wandering in memories. It is having something to contribute that improves, explains, or simplifies the current situation.

Venerable is also about energy. Doing more with less. The old bull is venerable.

Venerable is also about tasteful. After you learn all the notes you can play, venerable is about the notes you don’t.

Maybe we have the venerable we need. What do you think?

WordPictures – Phrases that lit the bulb!

Friday, October 19, 2012

The Difference

Twenty years ago, my advertising agent told me that the difference between cheap Chinese food and expensive Chinese food was the size of the bill. We had been discussing where to have lunch.

That has stayed with me, but yesterday I got a whole new perspective on what it means.

I was working with a software developer, talking about the shift from enterprise software to open source, which led to a discussion about how technology could expand his company’s marketing footprint at much less cost. We’ve built an excellent direct sales program (well, what would you expect?), and I was encouraging him to further leverage his current market position.

He told me that he severely limited the time he spent thinking about his website, and wasn’t even going near blogs or Google Plus. His experience in the past was that he had spent unlimited time improving the company website and had nothing to show for it.

So he hired people who wanted to do that work, but they didn’t understand what the company was offering, or where it was going. His web presence wasn’t helping.

I’m all for delegation, and understanding mission, vision and execution is a lot more important than a discussion about using tables or stock photos on a website.

I am sure there are diners who can appreciate and savor the differences in Chinese food, but when I didn’t know what to expect, there wasn’t any difference.

How do you become a wine expert? Drink a lot of wine. 

How important is becoming fluent in better use of new communication technologies? Not very important, if you don’t care to learn. Perhaps more important to your successor? 

Where ave you had to develop you sophistication to win?