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Friday, April 19, 2013

New Learning

The Internet has changed the nature of learning. Pre-Internet, the chore was finding facts and then assembling them, an additive process.

Now,we have more facts than we can use, and the game is to subtract the dross to get to what works.

In a similar vein – This month we’ve seen several guys who had been working longer hours for less effect and finally, when they get let go or their organization implodes, they don’t know anyone who can help them. Toby Keith’s I wish I didn’t know now what I didn’t know then... Heartfelt but ineffectual.

A year ago I had a mole my wife didn’t like, so I asked my doc. He said go see a dermo. Took 6 months to see the dermo he recommended. Nobody in her organization wanted to make it easy.

When we finally met, she was too busy with her nitrogen bottle to look at my mole.

Eventually, I went back to my doc and chastised him. He said I should probably go see his personal dermo, not the one the government “recommended” he should recommend.

Two days later, the new dermo says, yup, it’s coming off, pucker up.

Four days after that, yup it was hot, can you get back in here today so we can finish it?

I’m into life, liberty and the pursuit, so heck yes.

Now besides the fact that the 2nd dermo is actually practicing medicine which includes sudden service, I noticed that the staff was on time, smiling, and spoke up, saying good morning, and how are you with real interest. I like to play that game. It’s an indicator of competence.

I have a friend, an engineer, who retained a lawyer to get him a patent. Mid way through, the lawyer decided to rethink his compensation, and stopped work. It’s now been five years and he keeps sending statements adding interest to the work he never did, which is now useless.

I accept neither a lawyer or an engineer has adequate social skills. I was thinking too bad their wives didn’t know each other. Then this never would have happened.

The new learning is how to pick a winner. Certification means very little.

My key questions are who have I worked with successfully before, and then who do I know who has worked with someone successfully before? If I can’t answer those questions, I figure I don’t have the expertise to make a good choice.

Knowing that, I try to follow Will Rogers advice, “The quickest way to double your money is to fold it in half and put it in your back pocket.”

Sales Lab Resources – How-to’s you can use.

1 comment:

Unknown said...

With so much data streaming at us every hour - every day, either we go crazy of filter out the noise.

Why - so we have practical use of the information to get a solution or result.

Information is a hedge to picking a winner - learning is the process to do so.

Certificating demonstrates achieving only the minimum level and is as relevant to picking a winner as yesterday's newspaper is building an airplane - it's not good as raw material or an asssembly manual.