Search This Blog

Loading...

Friday, November 12, 2010

Gibbs Rules – Leadership by the Numbers?

Leroy Jethro Gibbs heads up the high performance field team of misfits for NCIS. How does he get extraordinary results week after week? Rules, feedback, and required growth for his staff.

Gibbs, a former Marine sniper demonstrates his personal competence and skill through results – not the least of which was shifting from a loner to a leader. His band of 'unique individuals' include: a vain DiNozzo adverse to scutt-work; McGee – a tentative agent & computer geek; Ziva - a Mossad trained assassin; Ducky with his constant stream of inane facts; and Abby - a goth gal with a big heart. That aside, each of these folks is brilliantly competent and extremely dedicated to the success of the team in getting results – catching the bad guys. And, they would do anything for Gibbs.

WHY?

Gibbs focuses on the talents and skills of the people on his team and expects the best from them at all times, regardless of personal foibles.

Gibbs has rules – he follows them and he teaches them to his staff. Short...Practical...Memorable...they are reinforced by Gibbs and by staff to each other. These rules are NOT written and posted on some wall or in a manual. They are shared as needed verbally. Gibbs says there are 51 rules and it is his job to teach them. In doing so he does not do their job for the staff nor tell them the one right way – to the contrary he presses for their view of the issue and how the team will solve it.

Gibbs puts each of his staff into challenging spots for growth and development – uncomfortable for them but shows they can do it. However, like a father running behind a child riding a two-wheel bike for the first time, Gibbs will appear and help out IF needed.

What keeps the rules alive is feedback – a slap on the back of the head as a wake up call and his acknowledgment of a job well done – WHEN IT IS – emphasize the validity of a rule.

Are the rules some kind of magic? Some secret of a world order? You decide – here's some of them:

Rule #1 Never let suspects stay together.

Rule #1 (yes there are two #1s) Never screw over your partner.

Rule #7 Always be specific when you lie.

Rule #9 Never go anywhere without a knife.

Rule #15 Always work as a team.

Rule #38 Your case, your lead.

Rule #45 Clean up the mess you make.

Rule #51 Sometimes – You're wrong.

And the unwritten rule is Family ALWAYS comes first!

Short – Sweet – To the Point... Applicable to the work they do.

Is this just a fictional account of a TV series or the chronicle of a true leader?

Do you know of a leader in an organization who is like Gibbs?


I would like to acknowledge the efforts of the many contributors to the collections of Gibbs Rules; here are several links for more details:

Comprehensive footnoted list - http://ncis.wikia.com/wiki/Leroy_Jethro_Gibbs/Rules
Annotated list - http://www.ncisfanwiki.com/page/NCIS%3A+Gibbs+Rules
List with explanatory notes - http://www.ncisfanatic.com/2010/06/gibbs-rules-ncis-the-complete-list-of-gibbs-rules.html

Other presentations you might enjoy:
Talk Your Business How to make more and better sales right away!
Tuesday,
December 7th, 7:30am to 9:00, Intelligent Office, Alexandria
http://holidaytalkyourbusiness.eventbrite.com

How to Scale Your Organization - Build, Borrow, Buy
Thursday, December 9th, 7:15am to 8:30, Intelligent Office, Rockville
http://www.bit.ly/ScaleBBB

Subscribe for RSS Notification for Upcoming Sales Lab Events http://bit.ly/Sales_Lab_Events
Post a Comment